Ship International & Overseas Packages at The UPS Store Wappingers Falls, NY at 4 Marshall Rd (2024)

Hours of Operation

UPS Air Pickup Times

UPS Ground Pickup Times

Contact us immediately at (845) 297-2988 or store6275@theupsstore.com if we shipped your item(s) to ask about the possibility of re-routing your shipment. If you did not ship your item(s) at this The UPS Store location at 4 Marshall Rd in Wappingers Falls, contact the shipping carrier directly.

For UPS shipments, UPS offers a service called UPS Delivery Intercept^® , which allows the associates at this location to help you maintain control of packages shipped from this location as they move through the UPS network. This fee-based service allows us to request the intercept of packages prior to delivery, providing greater flexibility in managing shipping needs. When you select UPS Delivery Intercept, we can request that UPS perform one of the following actions: return to sender, deliver to another address, or reschedule delivery. To find out more about UPS Delivery Intercept and how to intercept a package, contact us at (845) 297-2988 or store6275@theupsstore.com.

If you are the sender, immediately notify The UPS Store location at at 4 Marshall Rd in Wappingers Falls to report a damaged shipment and begin the claim process, provided that we processed the shipment. Have the recipient save all packaging material including the shipping box, as well as the damaged item(s) that was shipped. Once we report the damaged package, the carrier that shipped your package should initiate an investigation and may or may not approve the claim upon successful completion of the investigation.

If you are the recipient of the international shipment, contact the sender of the shipment to inform them that the shipment arrived damaged. If the sender shipped the item from a The UPS Store location, they will need to notify The UPS Store location that shipped the item(s) to report a damaged shipment and begin the claim process. Remember to save all packaging material and the shipping box, as well as the damaged item(s) that was shipped, and do not discard these items until the claim has been finalized because the carrier may require them to approve and pay your claim.

If you are the sender, immediately notify our The UPS Store location at 4 Marshall Rd in Wappingers Falls to report the lost or stolen shipment and begin the claim process, provided that we processed the shipment. Once we report the lost/stolen package, the carrier that shipped your item(s) should initiate an investigation and may or may not approve the claim upon successful completion of the investigation.

If you are the recipient of the international shipment, contact the sender of the shipment to inform them that the shipment is lost or stolen. If the sender shipped the item from a The UPS Store, they will need to notify The UPS Store location from which the item was shipped to report the lost or stolen shipment and begin the claim process.

If you are the sender, immediately contact The UPS Store location at 4 Marshall Rd in Wappingers Falls to report the late arrival of your shipment, provided that we processed the shipment. For UPS shipments, the sender may be entitled to a UPS Guaranteed Service Refund. Our The UPS Store location at 4 Marshall Rd in Wappingers Falls will be able to submit a UPS Guaranteed Service Refund request for eligible service refunds on your shipment.

If you are the recipient of a late international shipment, contact the sender of the shipment. If the sender shipped the item from a The UPS Store, they must immediately notify The UPS Store location that shipped the item(s) about the late arrival.